THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Panda Pharmacy is committed to protecting the privacy and security of your protected health information (“PHI”). This Notice explains how we may use and disclose your health information, your rights regarding that information, and our legal duties under the Health Insurance Portability and Accountability Act (“HIPAA”).
You have the right to:
You may request access to or copies of your pharmacy and billing records. We generally provide records within 30 days of your request.
You may request corrections to information you believe is inaccurate or incomplete.
You may request that we contact you in a specific way, such as using a mobile phone or alternative mailing address.
We may use and disclose your health information to provide medications and coordinate your care with healthcare providers.
We may use and disclose your information to bill and receive payment from insurance providers and other entities.
We may use information to improve pharmacy operations, quality assurance, training, and compliance activities.
We may disclose information when required by law, including public health reporting, medication recalls, law enforcement requests, and health oversight activities.
We may use or disclose information for approved health research activities when permitted by law.
You may tell us your preferences regarding how we share your information in certain situations, including:
We will not sell your personal health information.
If you believe your privacy rights have been violated, you may file a complaint with Panda Pharmacy or with the U.S. Department of Health and Human Services Office for Civil Rights.
We reserve the right to change this Notice at any time. Updated versions will be posted on this website and will apply to all protected health information we maintain.